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Source post: How to Negotiate Your Cable Bill with an AI Agent
AutomationOps

Save money every year by lowering your cable bill with AI

Peter Yang told Meta's Muse agent to call Comcast and ask for a lower price on the same plan. He says it negotiated $288 a year in savings, and he posted part of the call transcript. The rep still needed Peter to call in himself to lock in the new rate.

Workflow

1. Gather your current bill: plan name, monthly price, and account details. 2. Tell the agent to call your provider's customer service line and ask for a lower price on the same plan. Yang says his agent introduces itself as his assistant and doesn't pretend to be him. 3. Have it report back the exact offer. In Yang's transcript, the agent confirmed the price before autopay, when it starts, the price-lock options, and that there was no early termination fee. 4. Be ready to finish it yourself. Comcast told the agent that Yang had to call to lock in the rate, so the agent gave him a script for that call. One person who tried this with Xfinity says it wouldn't negotiate without verifying the account holder. 5. Some providers don't need a call. Yang says that with AT&T, the agent got a lower rate through the website. 6. Check your next bill to make sure the new price applied.

Tools

Meta Muse (AI agent that can place phone calls and use provider websites), your current bill and account details